About the Role

Incident Management Engineer

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

Incident Management Engineers (IMEs) are the driving forces of stability across Palantir’s products. IMEs help to ensure Palantir fixes critical issues immediately. When something goes wrong, IMEs are the first to respond and are responsible for triaging, troubleshooting, and coordinating the resolution of the issue.

You’ll be a member of a centralized team responsible for managing the most critical outages. You are an excellent communicator, collaborator, and troubleshooter and can use both of these skills in fast-paced and high-stakes environments. You are able to parse technical details quickly and know when to ask for help when you need it.

Whatever the issue is, you are ensuring it gets resolved at a high bar as quickly and seamlessly as possible.

About the Company

Palantir Technologies is a leading software company specializing in AI-powered data integration, analytics, and enterprise solutions for both government and commercial sectors. Headquartered in Denver, Colorado, Palantir’s platforms are designed to help organizations make data-driven decisions at scale, with a strong emphasis on data protection, governance, and responsible AI use. Their software is widely used in critical industries, from defense and intelligence to manufacturing and healthcare, enabling users to solve complex problems, optimize operations, and enhance security. Palantir’s technology is recognized for its ability to connect disparate data sources, surface actionable insights, and automate decision-making processes, making it a trusted partner for organizations facing high-stakes challenges.

People interested in working at Palantir often appreciate the company’s mission-driven culture and the opportunity to work on impactful projects that address real-world problems, such as supporting humanitarian efforts, improving supply chain resilience, and advancing national security. Palantir fosters an environment that values meritocracy, innovation, and collaboration, offering employees the chance to work alongside talented peers on cutting-edge AI and data technologies. With a global presence and a commitment to ethical technology development, Palantir provides a dynamic workplace for those passionate about leveraging software to make a meaningful difference in society.
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Palantir
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Palantir

Incident Management Engineer

Type
full-time
Department
Product Support
Location
London, United Kingdom
Salary
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